Step-by-Step Guide: Fixing Device Manager Error Code 28

Device Manager in Windows is a useful tool for managing and troubleshooting hardware devices connected to your computer. However, encountering an error code 28 in Device Manager can be frustrating as it indicates a driver-related issue. Fortunately, resolving Error Code 28 is usually straightforward and involves updating or reinstalling the missing driver. In this step-by-step guide, we will walk you through the process of fixing Device Manager Error Code 28.

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Step 1: Open Device Manager

To begin, right-click on the Start button and select “Device Manager” from the context menu. This will launch the Device Manager window, which displays a list of all the hardware devices installed on your computer.


Step 2: Identify the Device with Error Code 28

In the Device Manager window, look for any devices with a yellow exclamation mark next to them. The exclamation mark indicates a driver issue. Right-click on the device displaying the error code 28 and select “Properties” from the dropdown menu.


Step 3: Access the Driver Details

In the Properties window, navigate to the “Driver” tab. Here, you will find information about the driver currently installed for the device, including the status and version.


Step 4: Update the Driver Automatically

Click on the “Update Driver” button on the Driver tab. Choose the option to search automatically for updated driver software. Windows will scan your computer and the internet for the latest driver for the device. If a newer driver is found, follow the on-screen instructions to install it.


Step 5: Update the Driver Manually

If the automatic update fails to find a suitable driver, you can manually update the driver. Visit the manufacturer’s website for the device and locate the latest driver specifically designed for your device model and operating system version. Download the driver and follow the installation instructions provided by the manufacturer.

Step 6: Reinstall the Driver

If updating the driver doesn’t resolve the error, you can try reinstalling the driver. In the Device Manager, right-click on the device with the error code and select “Uninstall device” from the menu. Confirm the action and then restart your computer. Upon restart, Windows will attempt to reinstall the driver automatically. If it doesn’t, follow the steps mentioned in Step 5 to manually install the driver.


Step 7: Verify Device Functionality

After updating or reinstalling the driver, return to the Device Manager and check if the device no longer displays the error code 28. If the device is listed without any issues, it means the driver update or reinstallation was successful. Test the functionality of the device to ensure it is working correctly.


Device Manager Error Code 28 can be resolved by updating or reinstalling the driver associated with the problematic device. By following the step-by-step guide outlined above, you can effectively troubleshoot and fix the error. Remember to always keep your drivers up to date to prevent similar issues in the future and ensure optimal performance of your hardware devices.