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When you try to installing a windows virtual machine form the ISO/DMG or CD/DVD, then you may see the following error message in the virtual machine console:

A required CD/DVD driver device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.


A media driver your computer needs is missing. This could be a DVD, USB or Hard Disk drive.
If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.

You know, this error generally encounter by the many windows users on the several of windows versions such as: windows vista, windows 7, windows 8, windows 2008, windows 2008 R2,windows 10 and windows server 2012.

  • The most common reason behind this error is installing incompatible or outdated driver, missing system files, corrupted registry file or damaged pc by viruses. Advanced System Repair Tool is the only solution for all the system errors. By installing this tool you will be able to remove above windows error.
    3 Steps to Fix this Error

    Step 1. Download Advance System Repair Tool [File Size: 15.7 MB]
    Step 2. SCAN your Windows PC
    Step 3. Click Fix button to Repair Error


There are several of reasons such windows error message as follows:

Your windows 7 or windows 10 are not compatible with the CD or DVD then you may get this error message on the windows screen. this windows error also occurs due to many other numerous reasons like proxy server, if CD or DVD media may be damaged or dirty then you may also receive this type of error, a truncated download, your CD or DVD driver might be Incompatible with Microsoft AHCI driver, driver does not have a driver letter assigned to it in disk management, if the driver might be disabled or offline in your system, you may get the error, your USB driver might be broken or damaged, and some time corrupted registry keys might be causing this problem with connecting to your CD or DVD driver.

Above reasons are the most common reasons behind the windows error message “A required CD/DVD device driver is missing”, so you required solving this error as far as possible if you cannot fix this error message as soon then you may face many other problems in your system. Thus, some of the most common symptoms or harm effect of this windows error message are: when this error happens on the system, you are unable to install windows in virtual machine, when you installing a windows virtual machine it may get fails, some time when you creating a windows virtual machine using the new virtual machine wizard fails and so on.


To resolve this windows error message “A required CD/DVD device driver is missing”, you should compare the download ISO file size on the Microsoft website to the size of the file that was actually downloaded.

  • If your CD or DVD are not compatible with your windows operating system then you should replaced the CD or DVD driver form your system. It may fix your issue easily.
  • You should remove the DVD media and check for scratched or cracks that can make the DVD difficulty to read, if the DVD media is damaged and if your system DVD is dirty then you may clean your DVD media with the soft cloth or warm water. But you must sure that DVD is completely clean or dry before the reinstalling into the CD or DVD driver. After that you should reboot your system and click any key when you are prompted and start setup.
  • You should disable AHCI mode for your disk controller in the BIOS, if your CD or DVD driver may not compatible with the Microsoft AHCI driver or msahci.sys.

You can also use third party repair tool to fix “a media driver your computer needs is missing” error message when install windows easily. This is another best ways to solve this error message automatically form the computer.

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Fix windows Error: “A required CD/DVD device driver is missing”

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